Terms of sale

1. Seller

The Fudicia online store is operated by [Full company name], [registered address], NIP (tax ID): [NIP], REGON: [REGON], email: [email protected].

2. Orders

You can order without creating an account. The sales contract is concluded when the order is confirmed by email.

3. Prices and payment

Prices in the store are gross prices (including VAT) in Polish zloty. The delivery cost is shown before you place the order. Available payment methods are described on the “Shipping and payment” page.

4. Delivery

We deliver within Poland. Delivery time and cost are described on the “Shipping and payment” page.

5. Withdrawal

Consumers may withdraw from the contract within 30 days of receiving the goods, without giving a reason. Details are on the “Returns and complaints” page.

6. Complaints

The seller is responsible for the goods' conformity with the contract. Complaints are handled within 14 days of receipt.

7. Out-of-court dispute resolution

Consumers may use out-of-court complaint procedures, for example through a consumer ombudsman or the regional Trade Inspection office.

8. Personal data

How we process personal data is described in the Privacy policy.

9. Final provisions

These terms apply from [date]. Matters not covered here are governed by Polish law, in particular the Civil Code and the Consumer Rights Act.