Frequently asked questions
Answers to the questions we get most often.
When will I receive my order?
We ship within 1–2 business days and the courier usually delivers within 1–3 business days.
Do I need an account?
No. You can check out as a guest. An account makes it easier to track orders and saves your addresses.
How can I pay?
BLIK, Przelewy24 or card, including Apple Pay and Google Pay.
How do I return a product?
Write to us through the contact form within 30 days of receiving the parcel, with your order number.